We understand that sometimes things don’t go as planned, and you may need to return or exchange a product. While we generally do not accept returns or exchanges, we make exceptions for damaged products or manufacturing errors. If you receive an item that is damaged or has a manufacturing defect, please reach out to us through our Contact Us page so that we can assist you with the return process.
We offer a return option for damaged products or manufacturing errors within seven days of the delivery date, but certain conditions must be met. The item must be unworn and in its original condition to qualify for a return or exchange. We want to ensure that you are delighted with your purchase, so please get in touch with us as soon as possible if you encounter any issues with your order.
Please note that approval is required for all returns and exchanges. We reserve the right to deny the refund if you send back an item without prior approval. Our goal is to provide excellent customer service, and we will work diligently to resolve any problems you may experience with your purchase.
At Dog Mom News, we value your satisfaction and want to make sure you have a positive shopping experience with us. If you have any questions or concerns about our return policy, please don’t hesitate to reach out to us. We are here to help!